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Frequently Asked Questions
Q1. How can I get subtitles if they're not contained in my video files?
A: You'll need to download subtitles from internet. Click “Subtitle” on the menubar and select “Search Subtitle Online”, a website will pop-up and you can download from there. If you cannot find the subtitle you need, search more by using search engines.
Q2. I turned volume to maximum but the sound is still low, what shall I do?
A: Firstly please make sure you turned both PC volume and player volume to maximum. If the problem still occurs, click “Audio” on the menubar and select “Volume Setting Panel” under the tab Speaker Volume, select the proper speaker type first, then move all sliders toward right until the volume is loud enough. If no big changes happened, click the tab Audio Boost, tick “Normalize” and move the slider towards right gradually. Press “Ok” before exit to save settings.
