Frequently Asked Questions


Q1. How to convert a video file format so it can be played on iPhone, PSP and other devices.

1) Go to File → Format Convert… and opens the format conversion window.

2) Select the output device tab, then enter the file, select converting type, and set screen size. At last click Start.

3) After Conversion, you can find the converted file from the containing folder.

Q2. How to save the snapshots and thumbnails of a media file.

The default folder to save snapshots and thumbnails can be set at Options → Play → Default folder to save snapshots

Save snapshots

1) Play a video file, pause at the scene where you wish to save the snapshot. Then click on File → Save Snapshot or press F11.

2) Select a folder to save the snapshot.

3) Snapshot saved. Now you can either view the picture or close the window.

Save thumbnails

1) Play a video file, click on File → Save Thumbnails.

2) Select a folder to save thumbnails, edit the title, and set the number of rows and columns, and width for the thumbnail. Click on OK to save the settings.

3) Thumbnails saved. Now you can either view the picture or close the window.

4) Display of thumbnails.


Q1. Can I change the text color and size of lyrics?

A: Yes you can. Go to Options, and select Lyrics from the left side, you’ll be able to change color and font of lyrics there.

Q2. Why lyrics don’t show up for some songs?

A: There are 3 reasons why lyrics are not showing up:

1) Since lyrics are searched and obtained online, if your PC isn’t connected to the internet, CometPlayer won’t be able to find the lyrics for your songs. Hence please ensure you’re connected to internet.

2) Lyrics are searched based on the information of the song, namely the title and the performer, hence if the title and performer are incorrect, CometPlayer won’t be able to find the matching lyrics. To edit the file information, you can right-click the song in playlist, and validate the title and artist in the pop-up window, then press “save to file” after change.

3) As all the lyrics are from online resources, sometimes there is no resource for particular songs. So nothing can be done to help in this case.

Q3. How can I change the album cover? And why can’t I change some of the covers?

A: There are 2 ways to change the album cover:

1) Right-click the song you want to change the cover, select “File Info”, then press “Album cover”, next press “add” and select from your own files. Remember to “save file” after change.

2) Just left-click the song, drag and drop the picture to the album cover space in playlist.

If you’re unable to change the album cover for some of your songs, it is because the current version only supports album cover replacement for mp3 format audio files, hence you will not be able to change the album cover of songs other than mp3 format.

Q4. How to change hotkey settings?

A: Right-click the player panel and select “options”, select “Hotkeys” on the left side of the pop-up window, then follow the instructions on the right side.

Q5. Can CometPlayer save my playlist so I don’t need to repeatedly create the same list?

A: Yes it saves your playlist by default. If you right-click the player panel and select “options”, then go to “Play”, you will see “Save the playlist when exit” is checked, you can uncheck the box to disable this setting.

- Main Index

Support Forum

frequently_asked_questions.txt · Last modified: 2015/08/15 04:23 (external edit)
[unknown button type]
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Noncommercial-Share Alike 4.0 International
Recent changes RSS feed Driven by DokuWiki